Information for Visitors

get well soonVisiting a Patient

Visiting hours are from 8 a.m. to 8 p.m. daily. (Parents are not considered visitors.) An adult should accompany any child under age 16. Please see your nurse with any questions about the best time to schedule visits for your child. Visitors should call the hospital's patient information line at 401-444-5421 to confirm visiting hours for patients who are critically ill.

Important: During flu season, children under 12 are not permitted to visit Hasbro Children’s Hospital. This policy is in place for the safety of our patients and to prevent the spread of flu.

When children are in our pediatric intensive care unit (PICU) there is usually a limit of two visitors at any given time. If you have any questions, please see your child's nurse. More about PICU guidelines for visitors

Patient Information

Parents and family members can call our patient information desk at 401-444-5421 to learn about the condition of patient.

Additonal Information

Mail, Flowers and Gifts

Cards and letters will arrive sooner if addressed as follows:

Child's full name and floor number
c/o Rhode Island Hospital,
Hasbro Children's Hospital
593 Eddy Street
Providence, RI 02903

Flowers and other gifts are welcome, but rubber latex or plastic balloons may not be given to children because they present a choking hazard and may cause allergic reactions. Mylar balloons are allowed.

Please be sure that your child's full name and floor location are given to the delivery service. If your child is in the PICU, flowers are not allowed.

Gift Shops

Lori's Gifts, a full-service gift shop, is located on the first floor of the Hasbro Children’s Hospital lobby opposite the traffic circle. It is open Monday through Friday, 8 a.m. to 8 p.m.; Saturday and Sunday, 9 a.m. to 8 p.m.

Directions and Parking

Visitors to Hasbro Children's Hospital can park in the Willard Avenue Garage (see map). Valet service is available at the hospital's Dudley Street entrance. 

Other helpful links:

Parking Fees

  • Less than 30 minutes: free
  • 30 minutes to two hours: $5
  • Two hours to four hours: $6
  • Four hours to 24 hours: $7

Parents of our pediatric patients pay a $2 parking fee per day with a patient identification bracelet in the main lobby. 

There is a self-pay station in the lobby, where other visitors can pay the parking fee before returning to their cars. The representative is available in the main building lobby Monday through Sunday, 9:00 a.m. to 8:00 p.m.

Visitors may request a security escort to the parking lot by calling 401-444-5221.

Valet Parking

Valet Parking has gotten even better for our patients and families who are authorized for valet parking. 

VPNE Parking solutions has added “TEXT IT IN” which will provide patients and families the ability to text for the return and pick up of their vehicle.  Just text the ticket number on the front of the parking receipt. The number to text will be provided on a card when the vehicle is dropped off.

This time-saving enhancement covers Hasbro, Ambulatory Patient Center and Medical Office Complex valet locations.    

If you have any questions please feel free to call the parking office at 401-444-4013.

Transportation

Rhode Island Public Transit Authority (RIPTA) buses stop outside the entrance to the upper lobby of Hasbro Children’s Hospital (off the main circle) about every 20 minutes during the day, and once every hour in the evening. Bus service to the hospital begins at 6:15 a.m. and ends at 11:42 p.m. A RIPTA bus schedule is available at the hospital’s information desk.

For more information on routes and fares, please call RIPTA directly at 401-781-9400 or visit RIPTA's web site.